A FEW USEFUL THINGS TO KNOW…

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Classes can only be booked two weeks in advance.

Every individual person who comes to the studio needs their own profile. You cannot share a profile with someone.

Please note that you cannot use a class pass or membership with our Baby Wellness and Child Wellness classes. You will be charged £7.50 per session per child upon booking.

Need more info on memberships, booking and cancellations? See below or go over to our FAQs (and T&Cs) page.

Need to know more about the classes? Click here.

New to yoga? Click here.

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NEED MORE INFO ABOUT BOOKINGS AND CANCELLATIONS?

Bookings

·      Classes:

o   All classes can only be booked two weeks in advance.

o   Class passes and PAYG are subject to expiration dates indicated upon purchase.

o   Class passes begin on the date of your first class booking.

o   You cannot buy another Class Pass until you have used all the credits on your current Class Pass.

o   Memberships start from the date of purchase.

o   Memberships will auto-renew monthly with payment taken automatically from your card.

o   If a class is full, you will be placed on a waiting list (5 spaces maximum on waiting list). If a place becomes available, everyone on the waiting list will receive an email and the first person to book will take the free place.

o   If in the rare event that you have made a payment/reservation when the event is full, a full refund will be made and you will be asked if you wish to join the waiting list.

o   Baby and Child Wellness classes are based on a PAYG system. You cannot use a pass or membership and you will be charged the price stated upon booking.

·      Special Events/Courses/Workshops/Trainings:

o   These can be booked 12 weeks in advance.

·      Private sessions/Treatments:

o   Bookings must be made more than 24 hours before the appointment.

 

Cancellation policy

·      Memberships and passes:

o   Once purchased class passes are non-refundable.

o   Once purchased all memberships are non-refundable until after the minimum commitment indicated upon purchase. Please contact us at least 5 working days before your membership is about to renew, should you wish to cancel your membership.

o   Should you wish to cancel your membership before the minimum commitment has been reached, you will be charged £10 for every month remaining on your membership.   

o   Membership and passes cannot be put on pause.

·      Classes:

o   We have an 8 hour cancellation policy for classes.

o   If you cancel more than 8 hours in advance, you will be reimbursed with a class pass.

o   If you cancel less than 8 hours in advance or do not show, you will not be reimbursed with a class pass.

o   If you do not show for 2 classes, you will be temporarily blocked from booking any more classes.

·      Private sessions/Treatments:

o   We have an 8 hour cancellation policy for private sessions and treatments.

o   If you cancel more than 8 hours in advance, you will be reimbursed with a credit that expires within 14 days.

o   If you cancel less than 8 hours in advance or do not show up, you will be charged the full amount of the session.

·      Special Events/Courses/Workshops/Trainings:

o   We do not give refunds and we do not issue people with a credit that can be used at a later date.

o   We are however happy to transfer your booking for the same event/course to someone else. Please email us with the name and email address of the person you are transferring your booking to no less than 24 hours before the event and we can arrange that for you.